Can't free messages stuck in Outbox

I'm using version 1.3.6.1 using an Office 365 account installed as a snap on Ubuntu 17.10.

 

Something happened that stopped messages from going out.  Instead they are stuck in the Outbox folder.  Logs don't show any obvious errors.  Some sort of error should be generated in this circumstance - either in logs or in the GUI.  There should also be a way to force a retry for these messages.  If retries are happening in the background, show some sort of feedback to the user.

 

It's also worth mentioning that I can't send feedback in the client because it just gets stuck in the Outbox.

 

Until I can free messages from the Outbox, I'm forced to fall back to another email client.

  • Avatar32.5fb70cce7410889e661286fd7f1897de Guest
  • Feb 22 2018
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  • Avatar40.8f183f721a2c86cd98fddbbe6dc46ec9
    Guest commented
    March 30, 2018 22:06

    Same here, no way to deliver or even view the content once stuck in the outbox folder.

  • Avatar40.8f183f721a2c86cd98fddbbe6dc46ec9
    Guest commented
    April 24, 2018 05:20

    Same Problem on Ubuntu 17.10 :o( No way to open, view or deliver mails stuck in the outbox with hiri 1.3.6.1

  • Avatar40.8f183f721a2c86cd98fddbbe6dc46ec9
    Guest commented
    July 12, 2018 08:03

    me too, I can't send out emails, and stuck at 41% getting emails from my Office 365 account. I'm on Ubuntu Bionic Beaver 18.04.

  • Avatar40.8f183f721a2c86cd98fddbbe6dc46ec9
    Guest commented
    October 23, 2018 07:26

    Happens for me too on Ubuntu 18.04

  • Avatar40.8f183f721a2c86cd98fddbbe6dc46ec9
    Guest commented
    November 09, 2018 10:00

     Having the same problem 1.4.0.5 as snap on Kubuntu 18.10, any fix for this?

  • Avatar40.8f183f721a2c86cd98fddbbe6dc46ec9
    Guest commented
    December 11, 2018 16:00

    I am also having this problem. Mac OS X version 1.4.0.5.

  • Avatar40.8f183f721a2c86cd98fddbbe6dc46ec9
    Guest commented
    16 Jan 11:54

    Same here. Office365 account and Ubuntu 16.04.

  • Avatar40.8f183f721a2c86cd98fddbbe6dc46ec9
    Guest commented
    12 Mar 09:15

    Same here, Ubuntu 18.10 and Off365 account...

  • Avatar40.8f183f721a2c86cd98fddbbe6dc46ec9
    Guest commented
    15 Mar 18:14

    Happened to me too. Had to remove the account from Hiri, restart Hiri, than add the email back to do the full sync. Same happened around 1 week later, will keep monitoring. No updates from the developers of Hiri is brining my hopes down about the future of the product...