ARE YOU STILL THERE?

- its not possible to get updates on Twitter, only some "we still developing it"

- For almost 1 year not development

- Update-checking is not longer possible, I guess the servers are gone?

So please: Is Hiri alive? What are you doing? Can we help you?

  • Avatar32.5fb70cce7410889e661286fd7f1897de Guest
  • May 22 2019
  • Attach files
  • Avatar40.8f183f721a2c86cd98fddbbe6dc46ec9
    Guest commented
    May 23, 2019 19:41

    +1
    Love Hiri and was on a serious roll, looks like got a bit stuck but have a whole community who would love to jump in I'm sure if looking for help :) Do wish saw some more communication though on it as does look like halted all of 2019, haven't given up hope though!

  • Avatar40.8f183f721a2c86cd98fddbbe6dc46ec9
    Guest commented
    June 20, 2019 10:13

    Thanks for this comment. I was almost gonna buy it :)

     
  • Avatar40.8f183f721a2c86cd98fddbbe6dc46ec9
    Guest commented
    June 22, 2019 15:42

    To be honest:
    I am in a company with 500 colleagues. I was looking for an alternative to Outlook as some of our colleagues wanna use Linux. Hiri is looking really good to me. So good, I wanna spent time to improve it for free! But every time I contact them and offer my help I get no response.
    - No roadmap
    - No incremental releases
    - No updates, what are they working on

    The only thing I found on Twitter: The argue to work on the Gmail integration for now almost a year or so?

    Even wiki says, they probably not working on it anymore: https://en.wikipedia.org/wiki/Hiri_(email_client)

    So the options are:

    1. They working on a big stunning release which will really blow us away: I doubt that because there is not hint at all. Nothing. As a developer I share my incremental progress from time to time to keep folks curious
    2. The wanna milk us, but dropped development: For economical reasons I can understand this... somehow. An evidence for this: The banner on the hiri website. "50% off. You'll never see this offer again." is there for almost every day?
      I for my own would happily spent 10$/month for a product, which is used by me everyday, improves my workflow and if developers really offering solutions for problems. In fact: Hiri mail could be an excellent alternative to Evolution mail with EWS plugin
    3. One-Man-Hamster-Wheel: They have not enough developers - or in the worst case just one man, who does everything. Then ist hard to keep up your motivation as your vacation seems to "drop" development and support. Its possible to get out of such a situation with sponsors and startup fonds, but I have no Idea how many people are behind this project anymore. At least on their blog ( https://blog.hiri.com/ ) only David Power is posting

    There is so much potential in this app. Lets hope for the best... 

  • Avatar40.8f183f721a2c86cd98fddbbe6dc46ec9
    Guest commented
    June 24, 2019 19:16

    I'm wondering the same thing. I have a paid subscription and have submitted multiple bug reports. Where I got some responses around the turn of the year, those have dropped of completely over the last couple of months.

     

    It's a really good client that just needs a little more love to not be problematic. I'm bummed to see it not get updated or maintained.

  • Avatar40.8f183f721a2c86cd98fddbbe6dc46ec9
    Guest commented
    July 02, 2019 09:13

    Likewise. I only paid for this HIri a few months ago, on one of their "never to be repeated" deals. I wouldn't have done if I'd known the product was (apparently) dead, with some basic usability issues. 

  • Avatar40.8f183f721a2c86cd98fddbbe6dc46ec9
    Guest commented
    July 22, 2019 02:32

    I've been attempting to end my subscription for months.  Zero response from anybody... I'm changing requesting a new card from my bank to end this subscription.  Ridiculous.  Fucking ridiculous.

     

    DO NOT SIGN UP FOR THIS!

  • Avatar40.8f183f721a2c86cd98fddbbe6dc46ec9
    Guest commented
    July 24, 2019 14:55

    Yeah the silence from the business is concerning.  At this point I don't want to pay for it anymore if there isn't any development going on.  I purposely subscribed to support the development of this product.  If that has stopped, then I will support evolution which as pretty good EWS support.

    _Kevin

  • Avatar40.8f183f721a2c86cd98fddbbe6dc46ec9
    Guest commented
    August 12, 2019 13:19

    Same here, looks like the product not maintained any more.  Paid few months ago and tried to get respond without success.

  • Avatar40.8f183f721a2c86cd98fddbbe6dc46ec9
    Guest commented
    August 19, 2019 13:44

    I also purchased Hiri (lifetime subscription) in June 2019 without first checking this thread.   I am now disputing the charge through my credit card company, since I've received no replies, some features don't work, and there is no hope for updates.

  • Avatar40.8f183f721a2c86cd98fddbbe6dc46ec9
    Guest commented
    September 12, 2019 13:49

    I am currently on a per year recurring subscription.

    Recently, I changed jobs which means that my old email is no longer accessible.

    This means that I have nothing to associate my account with at all. I've tried to contact them to change my email address and to cancel my subscription, but nothing. No reply at all.

    I'm thinking of simply denying the direct debit for next year when it comes along, but am not entirely sure if that's legal to do so.

  • Avatar40.8f183f721a2c86cd98fddbbe6dc46ec9
    Guest commented
    October 08, 2019 15:39

    Got my subscription changed over to a new email but it took a long time (months) ... Still stuck with a recurring charge that was never confirmed as cancelled (my support ticket to remove it was closed without a comment)

  • Avatar40.8f183f721a2c86cd98fddbbe6dc46ec9
    Guest commented
    October 10, 2019 12:08

    Yeah, I subscribed over a year ago, and got replies a while back, but nothing earlier this year when I had no way to use Hiri with our Outlook OWA server.  Since then I'm able use it with an Outlook OWA instance behind a firewall and VPN, but be advised that Hiri will not work with OWA if your email administration has any form of 2-factor authentication (e.g. Microsoft, DUO, etc.) enabled.

  • Avatar40.8f183f721a2c86cd98fddbbe6dc46ec9
    Guest commented
    December 11, 2019 10:33

    Thankfully the card I used for this has expired. But here's some more contact info via a Stripe charge lookup for those of you that may not be so lucky. This payment was taken of June this year.

     

    Hiri, Inc.

    http://www.hiri.com

    We encourage you to reach out to Hiri, Inc. directly with any questions. Here’s their contact information:

    http://www.hiri.com

    support@hiri.com

    +35-387-9027984

    2711 Centerville Road

    Suite 400

    Delware, 19808

    US